Send and receive Fax through your email

Send faxes just like email

Sending one or more faxes to recipients throughout the world is really simple. You send a fax in the same way as you send an email. Naturally you can attach the files you wish, our fax service automatically converts over 60 file formats to fax when sending. See the complete list below.

You can already send a fax now!

It is this simple:

1. Create a new message in your email.
2. Enter the recipient's fax number in the address field. End with @efax.nu.
Example: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
3. Send it off.

TellusTalk's fax service enables you to send both email and fax simultaneously when you search one or more persons who wish to be contacted in different ways. You can also send a fax to many recipients at the same time so you avoid having to stand at the fax machine all day.

Choose the receipt you want

You can choose different types of receipts for your sent faxes, choose between:

• A receipt for each fax sent
• A receipt only if the delivery fails
• A receipt only if the delivery succeeds
• No receipts

You can also choose to have the sent fax attached to the fax receipt as a PDF file to facilitate follow-up. As standard, the fax receipt is sent to the sending address, but it can be set to be sent to another address.

Cover page with your logo and design

If you wish you can design your own cover page that is stored in TellusTalk and linked to individual senders, departments or your entire company when sending.

Cover page in different languages

You can have your cover page in different languages. Our Fax Service ensures that the right language is used on the cover page, which is controlled by the country code in the recipient fax number.

Naturally you can also send a fax without the coverpage.

If you want to receive faxes it is simple to hire an incoming fax number from us. You can then get rid of all the costly, paper-jamming, non-environmental fax machines. Incoming faxes are delivered to your email, either as a PDF or TIFF file, you choose yourself.

Hire a fax number from us and you...

• avoid troublesome connections without having to locate the main telephone jack
• save on paper and the environment as you only need to print the faxes that are relevant
• avoid having to buy fax paper, toner and service agreements for the fax machines
• easily distribute incoming faxes to several people, either by automatically directing the received fax to several recipients or by simply forwarding the email message..
• can receive incoming fax through your IP telephony

Many of our customers choose to retain their existing fax numbers and simply forward them to the number they hire from us.

The small amount of administration required can be managed over the internet on special web pages that you get access to when your organisation registers as a customer.

Statistics

TellusTalk's statistics feature enables you to follow up your traffic on-line and receive information about sent and received faxes. The statistics feature is always available on your TellusTalk account.

Managing your account

When you have become a customer you appoint an administrator. They handle the email addresses that have access to the service and the standard settings for the account.

Personal settings

Each user has a personal log in on the web interface where they gain access to their own statistics and delivery notifications. The user is also able to choose their personal settings for the service.

Internal billing

We offer an internal billing module to those who wish to group their users by, for example, departments and to divide the costs accordingly.

Examples of fax service applications

TellusTalk has provided messaging services to companies, local authorities and government bodies since 1999. Today we have over 800 customers dotted around the world. Customers who are more or less dependent on their SMS, MMS and fax communication functioning 24 hours a day, seven days a week. Below is a selection of the most popular applications for the fax service.

If you would like to speak to any of our customers that have a similar organisation to your company, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 0046 (0)8-509 126 00.

• Work and service orders
• Mortgage applications via fax
• Reducing the number of fax machines
• Switching to IP telephony

Work and service orders

Scenario
In 2003, Vehicle Manufacturer A developed a new customer service system for the whole of Europe. The system would dispatch work orders to 1,200 service technicians for tasks requiring immediate attention. They needed one or more channels for instant communication with service technicians in the field and a partner to take responsibility for the channels.

Solution
SMS was identified as the simplest and quickest channel. However, some of the countries in which the company operated were more inclined towards faxing work orders because they could then work from paper-based work instructions. System developers at Company A had previous experience of using TellusTalk's SMS service. The system was implemented, tested and ready for use within two months.
Return

Mortgage applications via fax

Scenario
Finance Institute B receives around 500 loan applications a day that are faxed from estate agents all over Sweden. The estate agents and property buyers expect an immediate response to the loan applications, which puts great demands on the bank's response time. The bank needed an automated system for rationalising the handling of loan applications. The bank searched for a supplier that could handle the entire fax flow.

Solution
The bank hires ten or so numbers from TellusTalk for receiving faxes. The mortgage applications are received in fax format by TellusTalk and converted into PDF format. The PDFs are then distributed to a pool of administrators who handle the matter and notify the estate agents by fax or phone. This gives the administrators just one work tool, email, instead of fax, printer, scanner and paper as before. They also save on the number of machines and their maintenance. The system has been in use since 2002.

Return

Reducing the number of fax machines

Scenario
Large company U has around 1,300 fax machines spread around the company's offices all over the country. Each fax machine has its own service agreement, telephone subscription, etc. On top of operational costs they also have to pay salaries for the time it takes for users to use the machines. Environmental impact in the shape of particle emissions from the machines and paper consumption is something the company has not measured, but exists, along with the office space taken up by the machines that cannot be used for anything else.

Solution
By linking the company's email to TellusTalk's fax service the number of fax machines could be cut by 950 or 73 per cent. The users now send and receive faxes in their email. Users can choose which faxes to print. The savings relating maintaining the fax machines total around SEK 5,000 per annum and machine, all in all around SEK 475,000. This does not include the environmental gain and savings in users' work time.

Return

Switching to IP telephony

Scenario
Medium-sized company Q had just purchased an IP telephony system. Despite attempts with different machines the company could not get the fax connected to the new system. The company wanted it to work the same as before but without having to use the old analogue connection.

Solution
By hiring a fax number from TellusTalk, faxes can be received in email. This means they can get around the need for a traditional fax machine and an analogue telephone jack. Another advantage with the fax solution from TellusTalk is that all users at the company can now send faxes straight from their email.
Return

Easy to become a customer, easy to stop - a lot to gain!

We live on satisfied customers. SMS, MMS and fax services is all we do. If you are not satisfied, cancel the agreement. We apply a 30 day cancellation period.

This is how easy it is to become a customer:
Call 0046 (0)8-509 126 00, email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill in this form.

Welcome to TellusTalk!